Public offer

1. Subject of the agreement

1.1. The Provider grants the User access to the Mira AI online service, including tools for generating, storing, editing and publishing content.

1.2. Services are provided in accordance with the tariff plan chosen by the User and published on the official website miralabs.art.

2. Acceptance of the offer

2.1. Acceptance of this offer is the User's registration in the service and/or payment for access to a paid plan.

2.2. From the moment of acceptance, this agreement is deemed concluded between the Provider and the User.

3. Service provision

3.1. The Provider ensures 24/7 access to the service (except for scheduled technical maintenance).

3.2. The functionality and list of services are determined by the tariff plan.

3.3. The Provider may change tariffs and service terms by notifying Users through publication of changes on the website.

4. Cost and payment procedure

4.1. The cost of services is determined according to the tariff plans posted on miralabs.art.

4.2. Payment is made by non-cash methods through available payment options (payment systems, bank cards, accounts).

4.3. The User may request a refund within 14 days of a one-off payment or within 14 days from the latest subscription renewal charge.

4.4. When paying for a subscription, the User consents to recurring charges. Funds are automatically debited from the User's bank card at intervals corresponding to the selected tariff, until the subscription is canceled.

4.5. The Provider sends a notice of the upcoming charge. The User may cancel the subscription in the personal account or by contacting support; cancellation stops future charges, while access remains until the end of the paid period.

5. Rights and obligations of the parties

The Provider undertakes to:

• provide the User with access to the service in the scope corresponding to the selected tariff;
• ensure the protection and safety of the User's data, except in cases caused by actions of third parties, force majeure circumstances, or violation of usage rules;
• notify the User of changes to the offer terms and tariffs.

The User undertakes to:

• provide accurate information during registration and use of the service;
• not use the service to distribute spam, malware, fraudulent actions, or other unlawful activities;
• comply with the Content & AI Policy and the terms of every connected platform;
• hold all rights, permissions, licences and lawful bases required for content, data, personal data, images, voices, trademarks and other materials submitted to or published through the service;
• independently review any AI-generated output before use or publication;
• timely pay for the Provider's services.

6. Liability of the parties

6.1. The Provider is not liable for interruptions in the service caused by failures of third-party services, internet providers, or the User's software.

6.2. The Provider does not guarantee that the User will achieve specific commercial results when using the service.

6.3. The User bears full responsibility for the content and data placed in the service.

6.4. The User shall reimburse the Provider for documented losses, costs and reasonable legal expenses arising from third-party claims caused by the User's content, data, use or publication of AI-generated output, or breach of the Content & AI Policy, to the extent permitted by applicable law.

7. Confidentiality and personal data

7.1. The Provider processes the User's personal data in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection".

7.2. The User consents to processing of personal data upon acceptance of this offer. Details are provided in the Privacy Policy.

8. Term and termination of the agreement

8.1. This agreement enters into force upon acceptance and remains effective until the User stops using the service.

8.2. The User may stop using the service at any time.

8.3. The Provider may unilaterally suspend or terminate services to the User, restrict access, remove or disable content, or preserve evidence where reasonably necessary in case of a violation of this offer, the Content & AI Policy, applicable law or third-party rights.

9. Force majeure

The parties are released from liability for non-performance of obligations in the event of force majeure circumstances as defined by the legislation of the Republic of Kazakhstan.

10. Final provisions

10.1. All disputes and disagreements are resolved through negotiations, and if no agreement is reached, in court at the Provider's location.

10.2. This offer is valid indefinitely until it is withdrawn or replaced by a new version.

10.3. The current version of the offer is always available on miralabs.art.